How to Prove Your Relationship Is Genuine
What the Home Office caseworker guidance actually says about evidence of a genuine and subsisting relationship: the three weight categories it uses, what falls into each, and how much is expected.
- Section
- Spouse & Partner Visa
- Reading time
- 12 min
- Last checked
- 3 September 2026
- Source
- The published Immigration Rules and GOV.UK guidance, linked throughout this guide.
- Rowan does not
- Look at your own case, tell you which route to choose, or say what the Home Office will decide. This guide shows the published rules and where to read them.
In short
- There is no specified evidence, and an application cannot be refused for the absence of a particular document.
- The guidance sorts evidence into strong, acceptable and weak, by how far the issuer verified it.
- Photographs, communication records, letters of support and the applicant's own statement are all in the weak category.
- Where strong evidence is sufficient, the caseworker 'does not need to see other types of evidence'.
- An application must not be refused simply because only weak evidence was provided.
- The standard is the balance of probabilities, and the burden is on the applicant.
- On a second or later application with the same partner, only whether the relationship is subsisting is normally reconsidered.
The Home Office publishes the guidance its caseworkers use on this question, and it is more specific than most accounts of it. It sorts evidence into three weight categories — strong, acceptable, weak — and puts photographs, message screenshots and letters of support in the weak one. It says there is no specified document, that an application cannot be refused for the lack of one, and that a caseworker should not need to see numerous documents covering an extended period.
The requirement, and where it is written
The relationship requirements for partners sit in Appendix Relationship with Partner to the Immigration Rules. The Home Office publishes the guidance its own caseworkers apply, Relationship with a partner: caseworker guidance, and everything in this entry is quoted from it. It was last updated on 8 October 2024.
Two things must be shown. The relationship must be genuine — not a sham — and it must be subsisting, meaning current and continuing. Where a couple are married or in a civil partnership, the guidance says they "will generally have satisfied the genuineness part of this requirement by providing evidence of a valid marriage or civil partnership".
The burden is on the applicant. The standard is the balance of probabilities — "more likely than not". Not beyond doubt, and not a high bar; the guidance warns caseworkers that they "must ensure you reduce the risk of imposing a high burden of proof on applicants".
There is no document list
The guidance states this twice, in nearly the same words:
"There is no specified evidence for proof of relationship so you cannot refuse an application for lack of a particular document but must consider whether you are satisfied that the relationship is genuine and subsisting on the balance of probabilities."
And on how much is expected:
"You should not need to see numerous documents covering an extended period to be satisfied the relationship is genuine and subsisting."
It adds that evidence "is strengthened where there is evidence of living together over time, for example, shared financial responsibilities and household bills over the last 12 months", and that "depending on the circumstances of the applicant and their partner some applicants will have more, some will have less, supporting evidence".
The three weight categories
The guidance divides evidence into three categories and says plainly what each is worth.
Strong
"Evidence that is issued by an organisation and/or service provider that carries out checks on the person involved, for example their identity, address, immigration status. This evidence is official and verified by the issuing organisation. You should give this evidence the most weight." And, decisively:
"Where an applicant can show sufficient strong evidence to satisfy you that the relationship is genuine and subsisting, you do not need to see other types of evidence."
Acceptable
"Documents issued by a third party organisation or service provider but may not have involved checks on the person involved and therefore may not have been verified as correct... and/or it may be outdated. You should give this evidence reasonable weight but may want to see more than one piece."
Weak
"Evidence from individuals with no official capacity or has not been verified by the provider of the document. There is a higher chance that such evidence may be false, or it may only indirectly show information relevant to what you are trying to assess. You should give this evidence some weight but may want to see it in combination with one of 2 examples of strong or acceptable evidence."
The guidance then closes off the obvious misreading of that: "You should not refuse an application simply because the applicant has only provided weak evidence."
What is in each category
This is the table the guidance publishes, reproduced as its four subject rows.
A valid marriage or civil partnership
- Strong: marriage certificate; certificate of civil partnership.
- Acceptable and weak: the guidance lists nothing.
Living together — documents should show both names, or link both people to the same address over time
- Strong: tenancy agreement; mortgage agreement; letter from landlord; documents of ownership deeds.
- Acceptable: utility bills, for example council tax, electricity, gas, water; other bills such as phone, TV licence, cable TV; other official documents linking both people to the same address, such as driving licences, GP or medical letters, payslips, and letters from the Department for Work and Pensions or HM Revenue and Customs; electoral register confirmation; documentation issued by a student finance body showing a UK address.
- Weak: other dated, UK-addressed domestic bills, for example veterinary bills or home services and repairs; letters of support from friends, relatives or religious leaders with British citizenship; a written statement from the applicant.
Shared financial responsibilities
- Strong: bank statements, joint or individual; mortgage agreement.
- Acceptable: insurances; car finance; joint purchase receipts.
- Weak: other domestic bills — home services and repairs, veterinary bills.
Other evidence of a genuine relationship when living apart
- Strong: money transfers; bank transactions; birth certificates of children, where relevant.
- Acceptable: temporary work contract or employment letter; study course documents; flight, train and bus tickets; holiday bookings.
- Weak: communication records (certified transcripts); photographs of times spent together; written statements from the applicant; letters of support from family, friends, family doctors, religious or tribal leaders.
The guidance adds one presentational point: "Ideally any evidence will show both the applicants' and their sponsoring partner's names, where it does not, the different pieces of evidence provided should cover the same time period."
Photographs and messages
This is where the published guidance departs furthest from the common account of what an application should contain. It says:
"Applicants are not encouraged to provide photographic evidence or evidence of interaction over email, WhatsApp or other social media as they can be falsified and are difficult to verify. However, this does not mean such evidence has no weight at all."
Both halves of that sentence are the rule. Photographs and message histories are in the weak category, alongside letters of support and the applicant's own written statement, and are described as evidence a caseworker may want to see "in combination with one of 2 examples of strong or acceptable evidence". GOV.UK publishes no recommended number of photographs, no recommended length of message history, and no recommended format for either. Where a figure appears elsewhere, it is someone's guess.
Couples who have not lived together
The rules do not require a married couple or civil partners to have lived together. For an unmarried couple the requirement is a relationship "similar to marriage or civil partnership for at least 2 years" before the date of application, and the guidance is explicit that "there is no requirement for the parties to a durable relationship to have been living together for at least 2 years".
Where a couple are living apart, the guidance asks the caseworker to be satisfied there is a reasonable explanation, and gives examples: work, cultural reasons while overseas, or one partner living temporarily with a close family member to provide care. It says the caseworker "should also expect to see additional evidence of commitment such as shared financial responsibility or visits".
For same-sex couples in countries where the relationship is not recognised, the guidance directs caseworkers to the relevant Country Policy and Information Notes and to look instead for "evidence of regular communication, visits, holidays, events attended, financial support, joint care of any children the partners have together, or any other evidence showing an ongoing relationship".
Cultural awareness
The guidance devotes a section to this, and it is worth reading in its own words:
"You must not presume that relationships always start, develop and subsist in the same way relationships commonly do in the UK. Every relationship is unique, and its start, development and continuation are usually influenced by local customs and traditions."
It gives three examples of customs that affect what evidence exists at all: those that permit couples to live together only after marriage; those that discriminate against gay and lesbian relationships, so same-sex couples cannot easily live together; and patriarchal customs that "do not routinely include women on official documents such as household bills or financial evidence".
Where there is little or no documentary evidence
The published sequence is:
- The caseworker must consider any explanation given for the lack of evidence, and decide whether it is reasonable.
- If no explanation was given on the form, they may contact the applicant and request further evidence, under the evidential flexibility guidance.
- If there is still not enough, they may consider arranging an interview, after discussing with a senior caseworker.
- Only if they are not satisfied the relationship is genuine and subsisting must the application be refused.
The guidance also notes that a document not in English needs a certified translation, and that where one is missing the caseworker should contact the applicant to ask for it rather than refuse.
Second and later applications
The test narrows once a relationship has already been accepted. The guidance says that where an applicant has already proven the genuineness of the relationship in a successful application, on a later application based on the same relationship "you normally only need to be satisfied the relationship is subsisting... You do not need to reconsider evidence already accepted in a previous application."
And on settlement specifically: "Applicants for settlement will not be asked on the application form to provide documentary evidence of their relationship subsisting unless their circumstances have changed since their last application for permission."
Where both partners are in the UK, the guidance says the caseworker may use "direct checks" with third parties instead of documents. If those checks show the couple are not currently living together, or return something unclear or inconsistent, the guidance says the caseworker "should not automatically refuse" but should contact the applicant and ask for evidence.
Related entries
The relationship test is one requirement among several. See also the financial requirement, the English language requirement, the accommodation requirement, and the route as a whole in our partner and spouse route entry. If an application has been refused on this ground, our guide on refusal reasons and on reading the decision letter set out what happens next.
Questions and answers
Is there a list of documents I have to provide?
No. The Home Office caseworker guidance says: 'There is no specified evidence for proof of relationship so you cannot refuse an application for lack of a particular document.' The caseworker has to decide, on the balance of probabilities, whether the relationship is genuine and subsisting.
How much evidence is expected?
Less than most people assume. The guidance says: 'You should not need to see numerous documents covering an extended period to be satisfied the relationship is genuine and subsisting.' It also says that where an applicant can show sufficient strong evidence, the caseworker does not need to see other types.
How are photographs and message screenshots treated?
As weak evidence. The guidance places communication records, photographs of times spent together, written statements from the applicant and letters of support in its 'weak' category, and says applicants 'are not encouraged to provide photographic evidence or evidence of interaction over email, WhatsApp or other social media as they can be falsified and are difficult to verify'. It adds that this 'does not mean such evidence has no weight at all'.
What counts as strong evidence?
Documents issued by an organisation that checks the person's identity, address or immigration status, and which the issuing organisation has therefore verified. The guidance gives the marriage or civil partnership certificate, a tenancy agreement, mortgage agreement, letter from a landlord or deeds of ownership, bank statements, mortgage agreements, money transfers and bank transactions, and children's birth certificates.
Do we have to have lived together?
Not for a married couple or civil partners. For an unmarried couple, the requirement is a relationship similar to marriage or civil partnership for at least 2 years before the date of application, and the guidance is explicit that 'there is no requirement for the parties to a durable relationship to have been living together for at least 2 years'. Where a couple live apart, the caseworker looks for a reasonable explanation and for other evidence of an ongoing relationship.
This guide is general information about published immigration rules. It is not advice about an individual application under s.82 Immigration and Asylum Act 1999, and Rowan is not regulated by the Immigration Advice Authority. Immigration rules change several times a year. For advice on a particular situation, contact an adviser authorised by the Immigration Advice Authority or an immigration solicitor. Always check GOV.UK for the authoritative current rules.